December 14th, 2010
Raising the Bar on Fanatical Support in the Cloud
As part of Rackspace, we at Slicehost are excited to introduce a new category of hosting at the Rackspace Cloud called Managed Service on the Cloud. This service offering is a complete 24x7 managed service level, allowing you to spend less time worrying about infrastructure and instead more time to focus on your core business.
If you would like to learn more about Cloud Servers with a managed service level, please review this recent blog post on our Rackspace Cloud website.
In addition, we will hold a live webinar to help you learn more about Cloud Servers with a managed service level and answer any questions you may have. Presenting at the webinar will be Lew Moorman, Chief Strategy Officer of Rackspace, Frederick Mendler, VP of Sales & Marketing, and Paul Salisbury, Program Manager for our Managed Service Level on The Rackspace Cloud. Register now.
December 20th, 2010 at 12:57 PM Sam
Dear Slicehost,
I cannot go past reading this blog without looking at your plans and thinking “ARE THEY OUT OF THEIR MINDS!?”
Rackspace Cloud Servers appear to be the successor of Slicehost. Your plans have gone past silly, they are just laughable now.. seriously
(Ex-SH customer, Now a Rackspace Cloud Server customer).
Regards, Sam.
January 5th, 2011 at 03:04 PM newly domain
I like your slient host, Your articles quantily are very good, But your hosting price is a litte expensice :-(
April 28th, 2011 at 04:44 PM Gazduire web
Quality service and quality support i think are all that maters ..
May 4th, 2011 at 01:46 AM Ryan A
What the fart is a webinar??!
May 4th, 2011 at 01:54 PM Paul M
I picked Slicehost because you were getting adequate support for an affordable price. A stayed away from the likes of Rackspace and Amazon because they were just too expensive. I was really leery when you guys announced that Rackspace had bought you. Now I have just reason. Your 512 slice came with 300gb of transfer for only 38 a month. To configure a comparable cloud server on Rackspace I selected 512 @ 730/hr with 50gb in and 250 out (which adds to 300gb i’d be getting with slice host) this will cost me 71 a month this is a $33 increase and thats without the managed services AND you usually migrated a slice to a new server within 4 hours if the host degraded. You’ve moved that to the managed plan. Frankly, Rackspace is screwing us over with this move.
May 4th, 2011 at 05:46 PM Jered
I can’t offer reassurances on the bandwidth front, but the Cloud Servers SLA is pretty clear on the migration front:
“If a cloud server migration is required because of cloud server host degradation, we will notify you at least 24 hours in advance of beginning the migration, unless we determine in our reasonable judgment, that we must begin the migration sooner to protect your cloud server data. Either way, we guaranty that the migration will be complete within three hours of the time that we begin the migration.”
That’s not dissimilar from Slicehost – we give at least 24 hours’ notice if we can, and push the migration forward if it doesn’t seem likely the server will last that long.
May 10th, 2011 at 06:18 PM barryg
Still have one server stuck on slicehost, but linode is better faster and cheaper.
May 16th, 2011 at 01:53 PM Michael Brown
Dear Sirs,
I’m the owner of BlackjackDoc and I have an issue about your hosting. I’d like to inform you that several websites of your clients have been possibly hacked. Also I’ve tried to contact you many times on this e.mails: abuse@dreamhost.com,abuse-replies@dreamhost.com but nobody reacted on it.
Here is the list of the sites: dogalsac.com
I have noticed that because the number of links pointed to my website has increased dramatically.
These links are invisible and located in source code of your clients’ pages (
Please, check your security systems.
Hereby, I once again state that DOC Network websites have nothing to do with these aggressive actions.
Please, pay attention on it! Thank you for understanding.
Best regards, Michael admin@blackjackdoc.com
May 17th, 2011 at 07:13 PM Jered
I’ll email you as well, but in case you look here first: The abuse email addresses you list are for a different service – those are for Dreamhost, and we’re Slicehost. If you are seeking to contact Slicehost about one of our customers, please contact us through support@slicehost.com.
The domain name you reference actually appears to be hosted by a company in Turkey, kebirhost.com.
June 30th, 2011 at 12:43 AM Michael Han
I had joined Slicehost for the same reasons that others had joined Slicehost. Rackspace has some big name clients like Facebook and bunch of other corporate companies, so I don’t doubt their quality of service. I regularly recommend Rackspace to my managers at work (a state university). However, when it comes to my own personal development server, I had done some careful researched before deciding on Slicehost several years back. The biggest factor was the reasonable pricing. Rackspace’s Cloud Server pricing scheme is too Machiavellian for me. It looks good on front and for pea-sized development traffic, but once you start becoming serious with Internet traffic, you better expect to see your cash start flying to Rackspace’s bank with rapidity. Like I said, I think Rackspace is good for corporations, not for small developers like me.
August 31st, 2011 at 04:37 AM Mike
How disappointing… I looked at Slicehost a number of times for the same reasons others had joined. Looks like I’ll have to look elsewhere now to get something comparable at the same, affordable packages Slicehost used to offer. Guess that’s what happens when you offer something successful though, the bigger guys eat up the smaller guys that provide a better service.
January 19th, 2012 at 07:09 AM Ashley
Hi, I’ve been doing some research on you guys and want to upgrade my server for my business to something like your Cloud Server…but I want to manage basic aspects of it myself through my iPhone/iPad (I’m kind of always on the go!) – is that doable?
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